Difficult Situations

APPROACHES FOR

DIFFICULT SITUATIONS

This section is designed to help the supervisor stay in control of the encounter. “Approaches for difficult situations”

are some suggestions to enhance the supervisor’s management style. A difficult situation is defined as an

encounter where one or both of the participants have a negative [...]

Dignity & Respect

Dignity & Respect

In the Workplace

“Our strength and ability for sustained growth is based on an organization which sees people as our single most important asset. We will seek out the best, and work to create a culture which is high performance, developmental and caring about the aspirations, needs and well being of each one [...]

Conducting an Investigation

WORKPLACE INVESTIGATIONS: AN EMPLOYER’S GUIDE

February 2001

At some point every employer faces the question “Should I investigate this employee’s comment(s) or complaint(s)?” Employers should understand that various state and federal laws impose a duty on employers to investigate complaints. For example:

Title VII of the 1974 Civil Rights Act requires employers to investigate charges of discrimination, including [...]

ADA DOJ

U.S. Equal Employment Opportunity Commission
U.S. Department of JusticeCivil Rights Division

The Americans with Disabilities Act

Questions and Answers

Contents

IntroductionEmploymentState and Local GovernmentsPublic AccommodationsMiscellaneousResources

Introduction

Barriers to employment, transportation, public accommodations, public services, and telecommunications have imposed staggering economic and social costs on American society and have undermined our well-intentioned efforts to educate, rehabilitate, and employ individuals with disabilities. By breaking [...]

Performance Appraisals in a Legal Contents

Performance Appraisals in a Legal Contents

A performance appraisal itself may become the target of a lawsuit. Indeed, no evaluation system is completely immune to the risk of litigation. Even a well-designed system can subject an employer to various liabilities if it is poorly implemented or applied in an inconsistent manner. If they [...]